How can I open an account in BetKanyon?
In order to register an account in BetKanyon Sports, click “SIGN UP” at the top right of the website. Registration process is required only once and it will last just a few minutes.
Can I have more than one account with BetKanyon?
You can only have one account in BetKanyon.
How can I see the history of my bets?
In order to view your bets, please enter Your account section by clicking on your name and/or ID, then go to "Bet History". Choose the period you want and click “See details” button.
I have forgotten my username and/or password. What shall I do?
In order to reset your password please click on "Forgot Password?" at the top of the website and follow the instructions. If you have forgotten your username, please contact our Customer Support Service by sending an е-mail to Email address [email protected] and your username will be recovered once your identity is confirmed.
How do I place a bet?
When you have already chosen the event you want to bet on, just click on the game outcome you want and the bet you’ve chosen will appear in the bet slip on the top right corner of your screen. Once the bet slip is opened, enter the amount that you wish to bet, and the bet slip will automatically calculate your potential winning. Click on "Place bet" to make your bet. The bet amount will be deducted from your account balance.
How can I see whether my bet was accepted?
Once you have confirmed your bet by clicking on "Place bet" in the bet slip, you will receive confirmation of acceptance, if the bet has been placed successfully. Each bet you place will appear in your account under "BET HISTORY". Please note that a bet, once placed, can no longer be cancelled.
I placed a bet by accident. What shall I do?
Unfortunately once you have confirmed your bet by clicking on "Place bet" the bet is accepted and can no longer be cancelled. Check your choice once more before you make a bet.
What sports bet types can I place in BetKanyon?
BetKanyon offers a wide variety of sports, leagues, matches and bets – both pre-match and Live!
What is the minimum and maximum stake I can place?
The minimum bet you can place is EUR 0.1 or its equivalent in another currency.
The maximum bet is EUR 1000 or its equivalent in another currency. The maximum winning amount of any bet must not exceed EUR 10,000 or its equivalent in another currency.
What currencies can I bet with?
Currently you can register and bet only in EUR, USD & RUB.
How can I deposit money into my BetKanyon account?
Click on “Balance” on top, then go to “Deposit” and follow the instructions. You can make deposits quickly and easily via online money transfer services such as Visa, MasterCard, Skrill, Neteller, WebMoney.
Can I make a deposit into my friend's BetKanyon account?
No, you can replenish only your own account with your personal funds. The card/account/wallet can be used for making a deposit only if their holder’s data match with the BetKanyon user’s data.
How can I make a withdrawal from my BetKanyon account?
You can make a withdrawal from your account using Visa, MasterCard, Skrill, Neteller, WebMoney. Just go to “Withdrawal” section under your account and follow the instructions.
How long does it take to process a request for withdrawal?
You can receive the money within 3 working days after making the request.
Does BetKanyon charge fees for money withdrawal?
In case the participant requires back the amount of the deposit made via payment card or payment system without making a bet, the fee for the service of the payment system will be deducted in the same amount as the payment system withheld from the Organizer for the transfer of the above-mentioned deposit.
Am I allowed to transfer money from my BetKanyon account to my friend’s account?
No, there isn’t such a possibility.